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JAMAICA TOURS LIMITED
Jamaica Tours Ltd is Jamaica’s leading full-service Destination Management Company (DMC) with superior service standards. We are an independent DMC boasting the largest & most modern fleet of equipment in Jamaica and have a longstanding record of exemplary service within the industry.
A skilled, experienced & professional management team is also available, with combined, over 100 years of service to the industry. We have an Innovative Ground Transportation Software that enables efficient management of our operations, vehicle locator and GPS tracking devices on all vehicles monitored by our internal Logistic Centre. We also carry a world-class insurance coverage and carry the highest coverage of Motor Passenger and Public, liability insurance in the industry, in the interest of our clients.
Our operations are flexible – we partner with you to customize and cater to your requirements and our services are offered at competitive rates. Values (Value Statement):
- J – Jamaica: Proud of our country and committed to ensuring our reputation as the best Caribbean Destination Management Company is realized
- T – Trustworthy: Our word is our bond
- L – Loyalty: we are committed to all of our partners
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Airport Transfer and Tour Services
The Human Resource Framework and Organizational Structure were deliberately designed to optimize functionality and increase efficiency in the delivery of highest quality Airport Transfer and Tour Services. Over the years we have reacted to changes within the industry, both locally and internationally and have adapted to ensure seamless service delivery by implementing the following:
- Largest Airport Services Desk – We open 30 minutes prior to the arrival of the first flight and close 30 minutes after the last flight is cleared. We have over 30 employees including customer service agents, baggage personnel and dispatchers to coordinate the smooth transition of guests to their hotels.
- Logistics Centre –with over twenty (20) employees including reservation agents, dispatchers and operations agents to process all reservations and to monitor and assign all movements.
- 24 hr Transport Services Facility – to ensure that the best quality service is always provided with two (2) staff on call 24 hours
- Airport –Customers check in at our desk to redeem their transfer voucher and confirm their hotel details and return flight details. They are then escorted to their waiting vehicle.
Excursions and Tours
JTL offers a wide selection of Tour Activities and we ensure that all Attractions are properly licensed and insured. We develop and operate our own signature tours “House Tours” to many attractions and towns in Jamaica. We have very strong partnerships with Major attraction operators in Jamaica and we are the number 1 supplier to Chukka Adventure Tours and Mystic Mountain, along with other attractions. All tours are guided by professionally trained Tour Guides.